Disaster Recovery Center
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Today's IT-dependent businesses have to keep pace with huge advances in technology, which have escalated the costs of downtime. They also have to deal with the risk of adverse impact from unforeseen events, natural or manmade disasters that could interrupt or disrupt the business. |
This is why it is so essential for companies to have a disaster recovery strategy in place, to minimize the impact of a disaster and to recover from a disaster quickly. It's not just mission-critical data that is affected, but the software, hardware and systems essential for it to run on. A disaster recovery plan or business continuity plan (DRP/BCP) or business process contingency plan (BPCP) describes how an organization is to deal with potential disasters.
With their reliance on business-critical data, global businesses don't take a chance. They factor in disaster recovery as part of their overall business strategy. Remote back-up facilities for their call center operations are distributed at different locations in different parts of the world.